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This section shares resources for troubleshooting technical issues and provides answers to frequently asked technical questions.


Have a technical problem? This page will help you find a solution.

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Please contact your Project Manager to discuss balance and recharge phone.


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Still have a question?

If you still cannot solve your technical issue with the information on the CommCare Help Site, please do the following:

  1. If you have a Dimagi Field Manager point of contact, call or email that person

  2. If you have a non-urgent technical issue and want advice, try sending a message to the CommCare Users Forum

  3. If you think you have found a bug, please Bug Report Template submit a bug  report

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