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For any questions related to your CommCare billing, please email billing-support@dimagi.com. |
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How to Generate a Prepayment Invoice for Wire Transfers
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On the "Current Subscription" page, click the 'Generate Prepayment Invoice' button.  Enter the total number of credits you'd like to prepay. This total should include the software plan cost, as well as any additional credits you'd like to prepay for anticipated User or SMS overages beyond what is included in your plan edition. Confirm your email address in the "Invoice Recipients" field and click 'Buy Credits'.  You will receive a PDF invoice via email to the address listed in Step 2 with Dimagi's bank details and instructions for transfer. Follow the instructions on the invoice to complete the Wire payment. |
PostPay
Pay off existing invoices
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For Enterprise accounts, navigate to the Billing Statements page in your Enterprise Console https://www.commcarehq.org/a/*ProjectName*/enterprise/billing_statements/.
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Click "Pay by Credit Card" to make bulk payments, or "Make Payment" to pay for individual Invoices.
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