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For any questions related to your CommCare billing, please email billing-support@dimagi.com. |
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Buy credits that will apply to future invoices
How to PrePay
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by Credit Card
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On the "Current Subscription" page, click the "Prepay by Credit Card" button. |
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 Enter the total number of credits you'd like to prepay. This total should include the software plan cost, as well as any additional credits you'd like to prepay for anticipated User or SMS overages. Enter your Credit Card information and click "Buy Credits." |
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How to Generate a Prepayment Invoice for Wire Transfers
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On the "Current Subscription" page, click the 'Generate Prepayment Invoice' button.
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For Enterprise accounts, navigate to the Billing Statements page in your Enterprise Console https://www.commcarehq.org/a/*ProjectName*/enterprise/billing_statements/.
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Click "Pay by Credit Card" to make bulk payments, or "Make Payment" to pay for individual Invoices.
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