What is a product in CommTrack?
It is the same as the product that is being tracked in the supply chain! For example: ORS packets, boxes of coartem, ART medicines.
Initial Setup
You can create products manually or using bulk upload tool. Go to Setup > Products
Option 1: Create products manually
Click 'New Product' and fill in required information. Both Name and Program are required fields. Product ID is the product identifier that CommTrack system recognizes and processes. This is also especially important when mobile users are submitting stock status of multiple products in one SMS report. Products coming from different source or serving different purposes are categorized into different programs. If all products in your CommTrack system are of the same type, you can just keep it as Default.
Option 2: Create products in bulk
You could also bulk import your products by clicking 'Bulk Import Products'. Download your product data file (in csv format) and fill in names, codes, and costs (if it is part of your use case) for your productsin Excel. Note only name and program are required. All else are optional. The 'code' column here is the same with 'Keyword' on Products page. Both 'id' and 'program_id' would be generated by CommTrack system.
Upload the downloaded configuration file and go back to Manage Products screen. You will be able to see the uploaded products.
Updating product info:
You can also edit product information directly on HQ for products that have already been added. To do this, click on the product name on the Available Products page. Product Information will open. Here you can edit and save the new product information.
Deleting products:
Note that currently there is no HQ interface for deleting products from the list. You may only Archive products, which hides them from showing in reports and exports but does not remove them completely from the system. To archive a product, simply select the 'archive' button in the product selection screen. You can then view a list of archived products and un-archive them later if need be. To permanently delete products from the list you will need to contact a Dimagi developer, however we hope to make it available on HQ soon.
Tip |
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Though you could associate products with specific facilities, we currently do not support syncing products to specific facilities. This means when a mobile user in facility A opens CommTrack app, he would see all registered products though he is only associated with a few of them. That said, the feature of associating products with locations is coming soon! |