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Table of Contents

CommTrack: Part of CommCare Suite

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CommTrack: SMS vs. Mobile App

  • CommTrack began with providing SMS solutions, enabling any functional mobile phone to submit stock report and receive corresponding alerts and reports in structured SMS format. Learn more about CommTrack SMS capabilities and our case studies. Instructions on sending outbound SMS: CommConnect- SMS in CommCare
  • CommTrack can also be used on a mobile application (as opposed to a structured SMS workflow). For an overview and features of the CommTrack mobile app, check out our video demos. If using mobile app to collect data, a good starting point is our demo app published on CommCare Exchange. 
    • [COMING SOON] Copy the CommTrack demo app, edit it to match the needs of your project, and install it on the phone.
    • Instructions on deploying CommTrack. To successfully log into CommTrack mobile app you should have mobile user account created first. 
    • Launch the app and start collecting data!
  • Not sure which fits your need better? This page explaining differences between SMS & Mobile Application might help you make a decision!
  • Documention on CommTrack SMS solutions is COMING SOON.

CommTrack On the Web

CommTrack on the web is designed for web users who supervise agents collecting and submitting stock data in the field. 

  1. Sign up an account on CommTrack, set up your project, create and manage facilities and products he/she to track, and agents who are to track them.
    1. Locations creation
    2. Product creation
    3. User creation
    4. Program creation
    5. Choose between SMS & Mobile Application

  2. Sign in on CommTrack to see multiple reports of data submission, as well as the activity and performance of data collectors that you have created. Control the view from the left navigation under Reports tab once you login to CommTrack.

    1. Stock Status by Product

    2. Inventory
    3. Reporting Rate
    4. CommTrack Maps Report Status Map   

CommTrack On Mobile App

  • CommTrack on a mobile app is designed for mobile agents who are assigned to collect and report logistics data of products in facilities. They are created by supervisors on CommTrack web.
  • Once they log into the CommTrack mobile app with the credentials provided by supervisors, their associations with given products and given facilities are synced to their mobile app.
  • Data cannot be edited by the agent once it gets submitted. The phone syncs with the server automatically when there is internet connectivity. 


System Requirements

CommTrack web: Google Chrome, Firefox, Opera (IE = BAD Experience)

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