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What is a product in CommTrack?

It is the same as the product that is being tracked in the supply chain! For example: ORS packets, boxes of coartem, ART medicines.

Initial Setup

You can create products manually or using bulk upload tool. Go to Setup page > Manage Products, and create your inventory.


Option 1: Create products manually

Click 'New Product' and fill in required information. Both Product name and Product ID are required fields. Product ID is the product identifier that CommTrack system recognizes and processes. This is also especially important when mobile users are submitting stock status of multiple products in one SMS report. Products coming from different source or serving different purposes are categorized into different programs. If all products in your CommTrack system are of the same type, you can just keep it as Default. 

Option 2: Create products in bulk

You could also bulk import your products by clicking 'Bulk Import Products'. Download your product data file (in csv format) and fill in names, codes, and costs (if it is part of your use case) for your products. Note only name and code are required. All else are optional. The 'code' column here is the same with 'Keyword' on Products page. Both 'id' and 'program_id' would be generated by CommTrack system. FM or users do not need to worry about that.

Upload the downloaded configuration file and go back to Manage Products screen. You should be able to see the uploaded products. 

 

 

Tip

Though you could associate products with specific facilities, we currently do not support syncing products to specific facilities. This means when a mobile user in facility A opens CommTrack app, he would see all registered products though he is only associated with a few of them.

That said, the feature of associating products with locations is coming soon!