This page is structured as follows. We recommend reading through each section to gain a comprehensive understanding of the dual subscription model that enables chatbot development on Dimagi's Open Chat Studio platform.
Dual Subscription Model: Navigating Dimagi's Open Chat Studio and LLM Provider Services Understanding Data and Terms
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Your organisation's data is also subject to the Privacy Policy and Terms of Service of LLM providers, under their business or enterprise offerings. For example, as of this writing, both OpenAI and Anthropic specify under that API customers own all input and output data (often referred to as "customer content"). We recommend reading their policies (linked below) closely to fully understand how your data is managed.
Further context on Open Chat
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Studio as Experimental Software
Open Chat Studio is an experimental platform and use of Open Chat Studio is governed by Dimagi's terms of service (linked below). As per our terms of service, Dimagi may discontinue Open Chat Studio in response to unforeseen circumstances beyond Dimagi's control or to comply with a legal requirement. Further, given that this is experimental software, features and functions are likely to be made available and discontinued at a much higher rate than other Dimagi products.
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