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WhatsApp is an ideal channel to use, given its large user base and its popularity as an application, especially in LMICs. However, there are multiple steps involved in procuring a WhatsApp for Business number that you can use for your chatbot. There are also multiple providers from whom your organisation can purchase this line. Each interaction on a WhatsApp Business number is also charged, where the exact cost depends on a mix of factors include volume of messages, geography and type of message.
If you'd like to use WhatsApp as a deployment channel, please contact ocs-info@dimagi.com for more information and support.
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