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Info

Please note that rate limiting applies only to SaaS the following CommCare environments (www.commcarehq.org and india.commcarehq.org).

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(number of mobile workers) * (standard form submissions per minute or hour or day etc.)


MOBILE WORKERS INCLUDED IN THE SUBSCRIPTION

TIME PERIOD

RATE LIMIT THRESHOLD

Standard plan

125 mobile workers

Form submissions per minute

17

Form submissions per hour

750

Form submissions per day

5,750

Form submissions per week

28,750

Pro plan

250 mobile workers

Form submissions per minute

35

Form submissions per hour

1,500

Form submissions per day

11,500

Form submissions per week

57,500

Advanced plan

500 mobile workers

Form submissions per minute

70

Form submissions per hour

3,000

Form submissions per day

23,000

Form submissions per week

115,000

Enterprise Plan

1000 mobile workers

Form submissions per minute

140

Form submissions per hour

6,000

Form submissions per day

46,000

Form submissions per week

230,000


Info

Limits are combined across all project spaces with the total number of mobile workers included in an Enterprise subscription that includes multiple project spaces.

Project spaces in an Enterprise account will not be rate limited unless both the project space and the Enterprise account are over their respective limits.

If you have any questions, please contact us. We will further explain our rate limiting policy and work with you to ensure your project isn't impacted by the rate limiting thresholds.

If you're already a Dimagi partner, please get in touch with your account manager for more information. 

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