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This feature (CommCare Messaging) is only available to CommCare users with a Standard Plan or higher. For more details, see the CommCare Software Plan page. |
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SMS Messaging Vocabulary
This page contains definitions and links to key concepts in CommCare Messaging.
Table of Contents maxLevel 4
Messaging Basics
CommCare Messaging
A software product offered by Dimagi, that can use case properties to send and receive SMS messages.
One way SMS
Refers to outgoing messages, sent towards devices or mobile phones. One example is an appointment reminder. Recipients do not need to be verified in HQ. These messages are recorded in the message log. This feature is available on the Standard plan.
Two way SMS
Refers to a system with both outgoing and incoming messages. In this situation, data can be collected over SMS. Two way messaging is available on Pro plan (at an additional cost, please contact sales) or higher.
Messaging Vocabulary
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Case groups allow project managers to organize active cases together. Case groups can enable targeted messaging outreach, similar to mobile worker groups.