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Navigate to the tab that is called "Applications."

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You can find basic information about the Form Builder here or in the Beginner Tutorial. It is highly recommended that you complete the Beginner Tutorial before proceeding.

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It is important to keep things short! Specifically, when asking a multiple choice question you want to ensure that the text of the question, plus the text of all the possible answers fits in one message. If it is too long, it may be broken into multiple messages. Messages are not always assembled in the right order so it advisable not to have them break up.


There are certain words that cannot be used to test surveys. ex. SURVEY, START. 

4. Test your survey

Make sure to try out your survey before going live. You can give it a keyword (Setup SMS Keywords) and register yourself in the system (Configure a Mobile Worker for Messaging).

Using the keyword you can try out the survey multiple times. To test the survey using the keyboard, text the system using the format: #start keyword

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When completing your survey keep in mind:

  • You can indicate a choice by replying with either the text of that choice or by simply putting the number of that choice (i.e. you can either reply with 2 or I felt fine. CommCare Messaging will ignore changes in spacing/capitalization, but not in spelling)
  • If your question is Multiple Choice- Multiple Answer a Checkbox response you can reply with multiple numbers separated by a space. (i.e. in the example above you could indicate both Clinic too far and Was busy by replying: 3, 4)

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Follow the directions at Schedule a Reminder (Setting up Reminders) in order to schedule your survey. When you get to the "sendMessage Content" section you'll need to choose "SMS Survey" and then choose your desired form from the drop-down:

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