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Surveys are very easy to build because they use the same Form Builder as CommCare.

1. Getting Started

Navigate to the tab that is called "Applications."

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You can find basic information about the Form Builder here or in the Beginner Tutorial. It is highly recommended that you complete the Beginner Tutorial before proceeding.

2. Design your Survey

Referencing the Form Builder Page, you can think through the different types of questions you may want to include in your survey, and how you want the structure of your survey.

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Why not? 1. Clinic was closed, 2. I felt fine, 3. Clinic too far, 4. Was busy.

3. Build your survey

Use the Form Builder to add questions, options, and display conditions just as indicated in the Beginner Tutorial.

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There are certain words that cannot be used to test surveys. ex. SURVEY, START. 

4. Test your survey

Make sure to try out your survey before going live. You can give it a keyword (Setup SMS Keywords) and register yourself in the system (Configure a Mobile Worker for Messaging).

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If you reply with something that is not an acceptable reponse (i.e. there are 4 choices and you reply with "5") CommCare Messaging will send back a generic message that the response could not be understood, and that they should try again.

5. Schedule your survey

Follow the directions at Schedule a Reminder (Setting up Reminders) in order to schedule your survey. When you get to the "Message Content" section you'll need to choose "SMS Survey" and then choose your desired form from the drop-down:

6. View your Data

Data from SMS Surveys are set-up in Forms. To review your SMS survey data, apart from other SMS data, you can go to the Form Exports in CommCare.

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