Page Comparison

Dimagi's offerings

Software Plans: 

• Software plans give you access to CommCare on Dimagi's managed cloud servers. For a monthly subscription fee, you can create your own CommCare application, deploy it on your users’ phones, and manage and track the flow of data in real-time, all with no technical background required. CommCare’s unique features and user-friendly interface have been optimized based on the experiences and feedback of hundreds of our partners since 2005.
• Our five software plans include various levels of cloud server support, advanced features, SMS capabilities, automatic software updates, bug fixes and maintenance support, security updates, HIPAA compliance, and much more. For specific plan details, please see Choosing a software plan or visit our software plan details.

Implementation Bundles: 

• If your project requires in-country support from Dimagi staff to help develop mobile applications, facilitate project implementation or build staff capacity, you can purchase an implementation bundle. These bundles include implementation and capacity services as well as 12 months of either the Pro or Advanced software plan. 
• You can choose between five Implementation Bundles, which can include implementation services ranging from two weeks of onsite application scoping to a full 18-month deployment aimed to take a project to scale. See more here
• Dimagi has also developed a maturity model to help you determine the package level best suited for your organization’s needs. If you are interested in discussing further, please contact Dimagi at information@dimagi.com.

Dimagi offers five software plans tailored to meet different partner and project needs.

•  We offer a completely free version of CommCare. The Community plan supports up to 10 mobile users and provides access to all basic CommCare features.
• To add more mobile users or to access more advanced features, you can upgrade to a higher-level software plan. Software plans cannot be adjusted and are not customizable.
• If you need more advanced features but want to keep the same number of users, you will still have to upgrade to the higher-level software plan. We do offer pro bono access to pay-only features for organizations that can demonstrate need. See Applying for a Pro-bono plan or feature

•  Community: For projects in a pilot phase with a small group (up to 10) of mobile users that require very basic CommCare features. 
• Standard: For projects with a medium set (up to 100) of mobile users that want to build in limited SMS workflows and have increased data security needs.
• Pro: For projects with a large group (up to 500) of mobile users that want to build in comprehensive SMS workflows and have increased reporting needs.
• Advanced: For projects scaling to an even larger group (up to 1,000) of mobile users that want the full CommCare feature set and dedicated support from Dimagi staff. 
• Enterprise: For projects scaling regionally or countrywide that require the full CommCare feature set. Your organization will receive discounted pricing and dedicated enterprise-level support from Dimagi.

Fees for additional users

• Mobile users: Each plan comes with a number of mobile users free of charge. This number represents all mobile users that are not currently deactivated. Both active and inactive mobile workers are counted. To reduce your number of mobile users, you can deactivate inactive users. Read more about archiving users on Create and Manage CommCare Mobile Workers. If you exceed the number of mobile users included for free in your plan, you will be charged $1$2/month for each additional mobile user.
• Web users: There is no limit to the number of "web users" you can have. For the difference between a web user and a mobile user, please see this page (CommCare Fundamentals - Web and Mobile Users) on our CommCare Help site.

Fees for SMS