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Once you have saved the form as incomplete, it will be saved in an encrypted format to the device's storage.
NOTE: Incomplete forms on Web Apps are deleted automatically after 7 days.
Continuing an incomplete form
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- It is important not to leave incomplete forms open for a long time, because this makes it more likely that case data will be changed before the form is actually submitted. For example, if you have an incomplete form about a particular case, and then fill out another form that updates the same case prior to finishing the incomplete form, your case data may not reflect the most recent information.
- In addition if a project uses incomplete forms, the Form Completion Time report will likely not be accurate, as uses the total time from when the form was first opened until the time when the form was closed. If an incomplete form is left open for a long time this will throw off the average used in this report and it will appear that users are taking a very long time to complete forms.
- If you are using the User Case feature to do something like assign unique IDs, please be aware that for unique IDs to be assigned correctly, the user must complete one registration form before starting the next. In the case of simultaneous incomplete forms, the same value will be loaded in those forms, resulting in duplicate IDs.
- Incomplete forms on Web Apps are deleted automatically after 7 days.
Unsent Forms
Once a form has been entered and processed by CommCare it is stored in an encrypted format to be sent to the server as soon as a connection is available. These unsent forms aren't available to view individually, but the number of unsent forms can be checked by navigating to the CommCare home screen and reading the message underneath the Sync with Server button. If that message does not contain a notification about unsent forms, all forms have been sent.
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