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Now that our reminders and application is setup, you can use a mobile worker to register a new pregnant mother and view her scheduled reminders on CommCareHQ.
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Register a new mobile worker for your project and add a new phone number as described in the Setup a Mobile Worker for Messaging
- Install the application on a phone and register a new pregnant woman using the application. Make sure you enter a valid phone number (including country code) when registering the mother.
- Fill out the Follow Up form and indicate that the woman has risk symptoms and hasn't visited the clinic yet.
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- Check the Error Log: Go to the Messaging tab and choose Reminders in Error on the left pane. This should show you a list of reminders that failed to send out. Review this list and address any issues notes.
- Verify the Phone Number: You may have entered the phone number incorrectly - make sure you've included the country code when entering the number for the case or phone. You can also send test message. Go to the Messaging tab and choose Compose SMS. Type the phone number here and a message and choose Send.
- Upcoming Messages not in Calendar: If the upcoming messages are not in your reminder calendar, then you may have not configured your reminder correctly. Use the Case List report to make sure the registered cases have the right set of case properties (and match your reminders).
Other troubleshooting tips are available here: Messaging Troubleshooting
Congratulations, you've completed the messaging beginner tuturial! Use the Messaging - SMS in CommCare page to read more about messaging and other functionality.
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