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- Check the Error Log: Go to the Messaging tab and choose Reminders in Error on the left pane. This should show you a list of reminders that failed to send out. Review this list and address any issues notes.
- Verify the Phone Number: You may have entered the phone number incorrectly - make sure you've included the country code when entering the number for the case or phone. You can also send test message. Go to the Messaging tab and choose Compose SMS. Type the phone number here and a message and choose Send.
- Upcoming Messages not in Calendar: If the upcoming messages are not in your reminder calendar,
Congratulations, you've completed the messaging beginner tuturial! Use the Messaging - SMS in CommCare page to read more about messaging and other functionality.
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