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- Log into your original project space in CommCareHQ, and navigate to Messaging -> SMS Connectivity.
- Select your pre-existing Telerivet Gatway and click
. - Under "General Settings," check the box that says "Give other domains access." In the next question, type out the name of the domain.
- In your new domain, make sure that you click "Set As Default" for the copied Telerivet gateway.
Step 4: Read these Important Tips for using Telerivet with CommConnect
- Here is a guide you can download to learn about how to maintain your Telerivet Android gateway through a CommConnect project.
- When setting your gateway, check to see where your project falls under Telerivet's pricing. It is important to set up the right pricing structure before your project goes live. If you want to set your Telerivet pricing to a non-free plan, make sure that when you use your credit card to add funds to "Select a plan" that you want to use.
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- Ideally, all data sent from Telerivet to Commcare will be sent through a wi-fi connection. However, if the wi-fi connection is not working or intermittently cuts out, then it's important to have a back up 3G connection. "By default, Android phones won't automatically switch from Wi-Fi to mobile data if the phone is connected to the Wi-Fi network but the Wi-Fi network isn't connected to the internet. The Telerivet Android app lets you override that. From the Phone Settings screen in the Telerivet Android app, scroll to the bottom and enable "Network failover". Then Telerivet will automatically switch the phone from Wi-Fi to mobile data if it can't connect to telerivet's servers via Wi-Fi.
- Here is a guide you can download to learn about how to maintain your Telerivet Android gateway through a CommConnect project.