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1. What Pricing Plans does Dimagi Offer? 
  •  Software Plans
  • Software plans give you access to CommCare on Dimagi's managed cloud servers. This includes cloud server support, advanced features and SMS capabilities, automatic software updates, bug fixes and maintanence support, security updates,  HIPAA compliance, and much more
  • If your project requires support from Dimagi staff, you can purchase an implementation service package. Experienced Dimagi staff members will work with your team in-country to help develop mobile applications, provide implementation support, and build your staff's capacity.  Packages may also include custom reports and feature development.Our implementation service packages will remain largely unchanged. 

 

2. How are the new software plans different than before?
Our new software plans are based on a monthly subscription fee. We still offer a completely free version of CommCare. The "Community" edition of CommCare supports up to 50 mobile users and provides access to all the basic CommCare features. To add more mobile users or to access more advanced features, you can upgrade to a higher level software plan. Please see a list of our five software plans herehttp://commcarehq.org/softwareplans/, and refer to the CommCare Plan Details for additional details about each software plan's associated features

Dimagi now offers five software plans tailored to meet different partner and project needs.
  •  Community: For projects in a pilot phase with a small group (up to 50) of mobile users that require very basic CommCare features. 
  • Standard: For projects with a medium set (up to 250) of mobile users that want to build in limited SMS workflows and have increased data security needs.
  • Advanced: For projects with a large group (up to 500) of mobile users that want to build in comprehensive SMS workflows and have increased reporting needs.
  • Pro: For projects scaling to an even larger group (up to 1,000) of mobile users thatwant the full CommCare feature set and dedicated support from Dimagi staff. 
  • Enterprise: For projects scaling regionally or country wide that require the full CommCare feature set. Your organization will receive discounted pricing and dedicated enterprise-level support from Dimagi
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The CommCare Plan Details wiki provides additional details about each software plan's associated feature (https://confluence.dimagi.com/display/commcarepublic/CommCare+Plan+Details)
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3. What is the difference between a software plan and an implementation service? 
  • An implementation service package (e.g. CommCare PLUS package) gets you direct support from Dimagi staff members. Dimagi staff will help with the development of new application features or custom reports, technical support, application building, project management, trainings, and provide implementation support. 
  • A software plan (e.g. the Pro software plan) is paying a subscription to use CommCare on Dimagi's cloud server. This includes cloud server support, access to advanced features and SMS capabilities, automated software updates, bug fixes and maintenance support, security updates, HIPAA compliance, and much more.

4. When does the new software plan go into effect? 

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