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1. What Pricing Plans does Dimagi Offer? 
A))
  1.  Software Plans
    1. Software plans give you access to CommCare on Dimagi's managed cloud servers. This includes cloud server support, advanced features and SMS capabilities, automatic software updates, bug fixes and maintanence support, security updates,  HIPAA compliance, and much more
    2. For specific plan details please see (http://commcarehq.org/softwareplans/)
B
  1.  Implementation Service Packages
    1. If your project requires support from Dimagi staff, you can purchase an implementation service package. Experienced Dimagi staff members will work with your team in-country to help develop mobile applications, provide implementation support, and build your staff's capacity.  Packages may also include custom reports and feature development.Our implementation service packages will remain largely unchanged. 
    2. ALL implementation service packages include 12 months of software plans. See more here
    1. (http://commcarehq.org/servicepackages/)

 

2. How are the new software plans different than before?

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  • Enterprise: For projects scaling regionally or country wide that require the full CommCare feature set. Your organization will receive discounted pricing and dedicated enterprise-level support from Dimagi.

The CommCare Plan Details wiki provides additional details about each software plan's associated feature (https://confluence.dimagi.com/display/commcarepublic/CommCare+Plan+Details)

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An implementation service package (e.g. CommCare PLUS package) gets you direct support from Dimagi staff members. Dimagi staff will help with the development of new application features or custom reports, technical support, application building, project managmentproject management, trainings, and provide implementation support. 

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A software plan (e.g. the Pro software plan) is paying a subscription to use CommCare on Dimagi's cloud serversserver. This includes cloud server support, access to advanced features and SMS capabilities, automated software updates, bug fixes and maintanence supportand maintenance support, security updates, HIPAA compliance, and much more.

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14. Where does CommConnect fit into the CommCare software plans? 
 To learn about CommConnect pricing, please refer to the SMS (CommConnect) section in the software plans. CommConnect projects are available on all plans except for the "Community" software plan. 

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15. Where does CommTrack fit into the CommCare software plans? 
 CommTrack will be based on the same software plans but will be publically available on its own website (www.commtrack.org) and customized to only include the relevant content.

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