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About rate limits in CommCare

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The table below illustrates an example for each subscription type. If your subscription is for a number of mobile workers not listed in the table, you can use the formulas listed above to calculate your exact limits

MOBILE WORKERS INCLUDED IN SUBSCRIPTION

TIME PERIODRATE LIMIT THRESHOLD
Standard plan
125 mobile workersForm submissions per week28,750
Form submissions per day5,750
Form submissions per minute17
Pro plan
250 mobile workersForm submissions per week57,500
Form submissions per day11,500
Form submissions per minute35
Advanced plan
500 mobile workersForm submissions per week115,000
Form submissions per day23,000
Form submissions per minute70
Enterprise Plan*
1000 mobile workersForm submissions per week230,000
Form submissions per day46,000
Form submissions per minute140


*For enterprise customers whose accounts include multiple project spaces, limits are combined across all project spaces with the total number of mobile workers included in the enterprise subscription.

  • Enterprise accounts come with a dedicated submission allocation that is distributed over all the project spaces in that account.

  • As long as either a project space or its Enterprise account is operating at a rate below their respective allocations, submissions for that project space will not be rate limited.

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