About rate limits in CommCare
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230/mobile worker/week
46/mobile worker/day
0.14/mobile worker/minute
The table below illustrates an example for each subscription type. If your subscription is for a number of mobile workers not listed in the table, you can use the formulas listed above to calculate your exact limits.
For enterprise customers whose accounts include multiple project spaces, limits are combined across all project spaces with the total number of mobile workers included in the enterprise subscription.
Enterprise accounts come with a dedicated submission allocation that is distributed over all the project spaces in that account.
As long as either a project space or its Enterprise account is operating at a rate below their respective allocations, submissions for that project space will not be rate limited.
For common subscriptions with default mobile workers, please refer to the table below.
MOBILE WORKERS INCLUDED IN SUBSCRIPTION | TIME PERIOD | RATE LIMIT THRESHOLD |
|---|---|---|
| Standard plan | ||
| 125 mobile workers | Form submissions per week | 28,750 |
| Form submissions per day | 5,750 | |
| Form submissions per minute | 17 | |
| Pro plan | ||
| 250 mobile workers | Form submissions per week | 57,500 |
| Form submissions per day | 11,500 | |
| Form submissions per minute | 35 | |
| Advanced plan | ||
| 500 mobile workers | Form submissions per week | 115,000 |
| Form submissions per day | 23,000 | |
| Form submissions per minute | 70 | |
| Enterprise Plan* | ||
| 1000 mobile workers | Form submissions per week | 230,000 |
| Form submissions per day | 46,000 | |
| Form submissions per minute | 140 | |
*For enterprise customers whose accounts include multiple project spaces, limits are combined across all project spaces with the total number of mobile workers included in the enterprise subscription.
Enterprise accounts come with a dedicated submission allocation that is distributed over all the project spaces in that account.
As long as either a project space or its Enterprise account is operating at a rate below their respective allocations, submissions for that project space will not be rate limited.
If you have any questions, please contact us—we can further explain our rate limiting policy and work with you to ensure your project isn't impacted by the form submissions thresholds noted above. If you're already a Dimagi partner, please contact your account manager for more information.
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