...
- Firstly, this can be accomplished by adding new rows to the exported Excel file and then importing this file into the Data Dictionary.
- The second option is to fill in the text box next to the "Add Case Property" button at the bottom of the page (see the below image), and then click "Add Case Property" to create a new entry. After creating all your case properties in this manner, click the button to complete the process.
- It is advised to create and save case properties in small batches batches
- If an error is made during the process , simply refresh the page and the unsaved changes will be removed.
Add Case Property Group
Case properties can be grouped using the Case Property Group. You can manage which case properties are associated with the Case Property Group by dragging and dropping them into or out of it. Click the button at the top right of the page to complete the process.
...