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  • Text
  • Multiple Choice - Single Answer
  • Multiple Choice - Multiple Answer
  • Label - is a message that does not require any action- it is only to provide information

Be sure to consult the CommConnect best practices for helpful hints on designing a good survey.

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Make sure to try out your survey before going live. You can give it a keyword (Setup SMS Keywords) and register yourself in the system (Configure a Mobile Worker for CommConnectMessaging). Using the keyword you can try out the survey multiple times. To test the survey using the keyboard, text the system using the format: #start keyword

When completing your survey keep in mind:

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