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11. What is the ballpark estimate for the per-message fee noted at the bottom of the table? This
  • Dimagi's Gateway (Excluding Enterprise Level): Any additional messages beyond the monthly limit will be charged a per-message fee
for SMS is comprised of two parts: the transaction cost for the SMS via the SMS gateway plus $0.01 USD charge by Dimagi.
  • by the local telecommunications provider. The SMS gateway fee will vary depending on the country and the telecommunication network, although it typically falls between .01 USD and .10 USD.
  • Your Gateway (+Enterprise Level on Dimagi Gateway): Software plans that have their own gateway have an unlimited amount of incoming and outgoing messages. While these plans are not subject to telecommunications' fees, Dimagi charges an additional $.01 (US) per message on all incoming and outgoing messages.

12. What happens when I have only slightly more users than the plan I'm in (e.g. what if I have 251 mobile workers in my project space)? Do I have to jump to the next software plan?

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